Find sparks Without the fizzle
The new way to meet singles. Be your genuine self and let Zauce do some of the work.
Ab
ut Zauce
Zauce is the new easy to use dating app that will help you find someone special.
Zauce is more focused on compatibility and connection, use the questions feature to relieve some of the stress and help attract a genuine match for yourself.
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Zauce Features
Sign Up for FREE
Designed with focus on compatibility and connection. Sign up today. It’s FREE!
ZauceMatch
ZauceMatch works its magic in finding you the most compatible partners.
Customize & Match
Personalize your profile and our algorithm will do the work.
Q&A Matchmaking
Answer questions for a better matchmaking experience.
Ignite Sparks
Send a spark request to ignite your sparks.
Chat
Get the conversation started with your matches.
Video Call
Excited to meet your match? You can start with a Video call.
Frequently
Asked
Questions
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Is Zauce FREE?
Zauce can be downloaded for free in the App Store and Google Play Store. The free version of Zauce is limited to 30% of potential matches. If you would like to be active and maximise your matchmaking opportunity in finding the right person, it is recommended that you subscribe.
How does Zauce work?
Zauce has been designed with focus on compatibility and connection. Matchmaking is based on a diverse criteria including a questions feature where the Zauce algorithm works its magic to help you find the best matches.
What is a spark?
A spark is a special feature that allows you to express a high level of interest in your potential partner. A spark can be sent to a person of interest with a message to get their attention. Each month you will receive 3 free sparks. You can purchase additional spark packs anytime.
How do I subscribe or restore my subscription?
Sign in for the first time:
After profile setup, you can subscribe immediately or subscribe later from Settings > Subscription.
Sign in on a new device with an existing subscription:
If you are using the same Apple or Google ID, you need to press RESTORE in the top right corner of the subscription screen to restore it on your new device.
If you are using a new Apple or Google ID, you will need to subscribe again. Subscriptions are linked to your Apple or Google ID. If you try to RESTORE your subscription when you don’t have one, this message will show “No active subscription.”
How do I report or block a user?
In the user profile, tap the three dots button. You will have the option to report or block the user.
I forgot my password and can’t get into my account
You will need to reset your password.
1. Press Forgot Password? from the Sign In screen
2. Input the email address you signed up with
3. You will receive an email with a link to reset your password. There is a 15 min expiry on this link therefore if you do not reset on time, you will need to go through the process again.
4. Once you have reset your password, go back to the app and Sign In.
5. If you experience any issues with the reset password link, do a hard refresh in your browser and try again. Mac = Command + R / Windows = Control + R If you are on a mobile device, clear your web browser cache and try again.
What do I do if there are any issues with the app?
If you encounter any issue or bug, please report to us via the Feedback section in the app or email support@zauceapp.com - Our aim is to keep the app operating at an optimal level however due to unforeseen changes in operating systems and devices, unexpected issues may occur. It is highly recommended that you ensure your mobile device has the latest operating system update installed at all times.
Who do I contact if I have recommendations on feature upgrades?
We encourage all our users to provide feedback via our feedback form in the app. This will give us a clear indication of what our users are wanting out of the Zauce experience with future upgrades.
Can I delete my account?
If you no longer wish to have an active profile, you can delete your account in Settings.
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